Careers
Scheduling Team Manager
WHO WE ARE and WHAT WE DO
Cascade Conversion is a student generation agency for kid's activity spaces (gymnastics, dance, swim, martial arts, etc.) We use cutting edge marketing and advertising techniques to drive new student enrollments for the clients we work with.
Most owners in the kid's activity industry got into their business because they want to work with kids. Unfortunately owners often end up being pulled in too many directions with little room for what they love. We partner with these kid centers to provide a predictable stream of students and let coaches get back to coaching.
Working for Cascade Conversion provides a flexible schedule, opportunity for growth, no commute (remote work!), and a supportive team to work with. The position is part-time with the ability to be full-time for a person with the right skill-sets.
ABOUT THIS POSITION
The Scheduling Team Manager hires, trains, and manages the team of Fulfillment Representatives. Experience managing employees is a must; experience in advertising or kid's activity centers would be great.
This is a part-time position which may have the ability to expand to full-time for the person with the right skill-sets.
The position is remote so you must have a reliable internet connection, personal computer, and a quiet professional space to work.
CANDIDATE RESPONSIBILITIES and PROFILE
- Engage professionally with Fulfillment Reps to coach and keep.
- Create and update processes for hiring and training of Fulfillment Reps.
- Monitor trials booked for accuracy and sufficient flow.
- Maintain awareness of client class updates and closures.
- Send Monthly Reports to clients ahead of their monthly meeting.
- Interact with clients when necessary to secure information for booking trials.
- Field questions and concerns from Fulfillment Reps.
- Interact with clients when necessary to secure information for booking trials.
- Review Fulfillment Reps monthly payment trackers.
- You are a likable leader that inspires a team.
- You have a strong work ethic and a “get it done” mentality.
- You believe that every problem has a viable solution, even if it's not obvious in the beginning, and enjoy the process of discovering that solution.
- You enjoy detailed work and complete it thoroughly.
- You are tech savvy. You don’t need to be coding an app until 4am, but you need to be able to pick up on the technology we use regularly: Asana, Facebook Business Manager, Active Campaign, Zoom, Loom, Google Suite.
- You are resourceful. If there's something to be learned, you learn it.
- You are an all star communicator, clear and approachable to all.
- You are a natural learner with the ability to be independent and self-sufficient.
- You like helping others reach their goals and are an effective trainer.
- You have a reliable internet connection, personal computer, and quiet professional space in which to work.
- Bonus Point: You are familiar with the inner workings of kids’ activity centers such as class scheduling, trials, student sign-up, staffing systems, the ebb and flow of the calendar year in particular activities.
TO APPLY FOR THIS POSITION
Step 1. Record a “Loom” screen capture video showing how to view Cascade Conversion reviews on our website www.cascadeconversion.com. Sign off on your video by saying, “Ok that’s all you have to do. I am going to go XXXX.” Replace XXXX with something you like to do. ;) Have the Loom URL ready for when you fill out the application.
Step 2. Go to https://forms.gle/TA9bB1K5TXJoVJAi9 to submit the Loom URL, and your resume.
